FAQs

Do I need prescription from an Orthopaedic or Neurologist to visit a Physiotherapist? 

No. You can approach a physiotherapist directly without prescription. Physiotherapy is considered a primary healthcare service, and individuals can usually directly access a physiotherapist without a referral or prescription. Physiotherapists are trained to assess and treat a wide range of musculoskeletal and neurological conditions. 

Is Telephysio only a virtual physiotherapy service?

No. We have a Telephysio Wellness Centre based in Ooty, India. Whoever is based out of Ooty can visit our clinic and get in-person rehabilitation services. However, for those who cannot travel or prefer services from the comforts from their home, we offer telephysiotherapy by leveraging digital communication technologies to provide remote access to care. 

Can telephysiotherapy treat all sorts of physical ailments? 

Not all. Telephysiotherapy can effectively treat many types of physical ailments, but its scope may be limited compared to in-person physiotherapy in some cases. In certain cases, hands-on techniques and manual therapies provided during in-person sessions may not be possible through remote consultations. 
Additionally, certain complex or acute conditions may require in-person assessment and intervention for the best outcomes. The appropriateness of telephysiotherapy for a specific condition depends on various factors, including the severity of the ailment, the patient’s ability to participate in remote sessions

What conditions or injuries does Telephysio specializes in treating?

Telephysio specializes in 4 major services – Back pain, Knee pain, Neck pain, Shoulder pain. 

How do I know if I need physiotherapy?

If you’re experiencing pain, limited mobility, or recovering from an injury, you may benefit from physiotherapy. Consult us to determine if physiotherapy is appropriate for your condition.

Is physiotherapy covered by my insurance?

The coverage for physiotherapy varies depending on your insurance plan. It’s essential to review your policy or contact your insurance provider to understand the extent of coverage for physiotherapy services.

How do I book an appointment with a physiotherapist?

We provide both online and offline consultation. 
Our Telephysio Wellness Center is at No.109C, 1st floor, Near Dhanalakshmi Medicals, Ettines Rd, Ooty. Visit us if you are nearby and it is convenient. Else you can reach us virtually for an online consultation. Book an appointment

What should I expect during my first physiotherapy session?

In your first session, the physiotherapist will assess your condition, discuss your medical history, and develop a treatment plan tailored to your needs. Expect a comprehensive evaluation to determine the best approach for your recovery.

Can I choose to have in-person or telephysiotherapy sessions?

Of course, you can. We have a clinic at No.109C, 1st floor, Near Dhanalakshmi Medicals, Ettines Rd, Ooty. If you are nearby and it is convenient for you, we would love to meet you personally. Do drop in. 

How long does a typical physiotherapy session last?

A typical physiotherapy session usually lasts around 30 to 60 minutes. The duration may vary based on the complexity of your condition and the treatment plan.

Will I receive personalized exercises and treatment plans?

Yes, physiotherapists often provide personalized exercises and treatment plans to address your specific needs, improve your condition, and aid in your recovery.

Are your physiotherapists licensed and experienced?

Yes, Dr Sandhya Ravi is a licenced physiotherapist. She completed her Bachelor of Physiotherapy at Dr. MGR Medical University. This rigorous program provided her with a strong foundation in the principles and practices of physiotherapy, ensuring she is well-equipped to deliver high-quality care to her patients. She earned a diploma from Ramakrishna Mission Vivekananda University, specializing in General & Adapted Physical Education and Yoga. This program equipped her with a deep understanding of physical education and the ability to adapt it to individuals’ unique needs. 

Can physiotherapy help with sports injuries and performance enhancement?

Yes, physiotherapy is commonly used to treat sports injuries, aid in rehabilitation, and enhance athletic performance by focusing on strengthening, flexibility, and injury prevention.

Do you provide home-based physiotherapy services?

We offer offer home-based services, allowing you to receive treatment in the comfort of your own home. Book an appointment here. 

What is the difference between physiotherapy and chiropractic care?

Physiotherapy focuses on a broader range of treatments, including exercises, manual therapy, and education, while chiropractic care mainly centers on spinal adjustments. Your choice may depend on your specific needs and preferences.

How many sessions will I need to see improvements in my condition?

The number of sessions needed varies based on the severity of your condition and your response to treatment. Your physiotherapist will discuss the expected treatment duration during your assessment.

Can physiotherapy help with chronic pain management?

Yes, physiotherapy can be beneficial for managing chronic pain by addressing its underlying causes, improving mobility, and providing pain relief strategies.

Are there any specific exercises or activities I should avoid during treatment?

Your physiotherapist will advise you on activities to avoid or modify based on your condition to prevent further injury and optimize your recovery.

Do you offer post-surgery rehabilitation programs?

Many physiotherapy clinics offer post-surgery rehabilitation programs, designed to help you recover and regain function after surgical procedures.

How do I know if a physiotherapist is the right fit for me?

Choose a physiotherapist with the right expertise, good communication skills, and a patient-centered approach. It’s essential to feel comfortable and confident in their ability to help you.

Can physiotherapy help with balance and mobility issues in older adults?

Yes, physiotherapy can be effective in improving balance, mobility, and overall function in older adults, helping them maintain independence and reduce the risk of falls.

What precautions are in place to ensure patient safety during in-person sessions?

Reputable clinics follow strict hygiene and safety protocols, including proper sanitation, social distancing, and the use of personal protective equipment (PPE) to ensure patient safety.

Can physiotherapy entirely solve my problems?

While physiotherapy can be highly effective in treating various conditions, complete resolution depends on factors such as the severity of the issue, compliance with treatment, and individual responses to therapy.

What if it turns out that my condition is not suitable for online physiotherapy?

If your condition requires hands-on assessment or manual therapy, we may recommend in-person sessions for the best results.

I have been recommended machine treatment; can you help?

Depending on the type of machine treatment and your specific condition, we can assess its suitability and incorporate it into your overall treatment plan if appropriate.

Do I need to book in advance or is walk-ins allowed?

It’s generally better to book appointments in advance to ensure you get the time slot that works best for you. Walk-ins may be accommodated if the schedule allows, but it’s best to check with the clinic. For online consultation, you will have to book in advance.

Is treatment at the clinic better than home care?

The choice between clinic-based or home-based care depends on your condition, preferences, and the recommendations of your physiotherapist. Both options can be effective.

Do I need to book in advance or is walk-ins allowed?

It’s generally better to book appointments in advance to ensure you get the time slot that works best for you. Walk-ins may be accommodated if the schedule allows, but it’s best to check with the clinic. For online consultation, you will have to book in advance.

When to take home physiotherapy service?

Home physiotherapy can be suitable if you have mobility issues, find it challenging to travel to a clinic, or if your physiotherapist recommends it based on your condition.

Can I do exercises on my own?

Your physiotherapist will likely provide you with exercises to do at home as part of your treatment plan. It’s essential to follow their instructions and only perform exercises that are safe and appropriate.

What should I wear during my physiotherapy sessions?

Wear comfortable and loose-fitting clothing that allows the physiotherapist to assess and treat the affected area effectively. Changing rooms are often provided if needed.

Does physiotherapy hurt?

Some physiotherapy techniques or exercises might cause mild discomfort, but the goal is to alleviate pain and improve your condition in the long run. Communicate with your physiotherapist about any discomfort during the session.

Does physiotherapy really work?

Physiotherapy has been proven effective for a wide range of conditions and injuries. However, individual results may vary, and it’s essential to follow the recommended treatment plan and guidance from your physiotherapist.

Do I need prescription from an Orthopaedic or Neurologist to visit a Physiotherapist? 

No. You can approach a physiotherapist directly without prescription. Physiotherapy is considered a primary healthcare service, and individuals can usually directly access a physiotherapist without a referral or prescription. Physiotherapists are trained to assess and treat a wide range of musculoskeletal and neurological conditions. 


Is Telephysio only a virtual physiotherapy service?

No. We have a Telephysio Wellness Centre based in Ooty, India. Whoever is based out of Ooty can visit our clinic and get in-person rehabilitation services. However, for those who cannot travel or prefer services from the comforts from their home, we offer telephysiotherapy by leveraging digital communication technologies to provide remote access to care. 


Can telephysiotherapy treat all sorts of physical ailments? 

Not all. Telephysiotherapy can effectively treat many types of physical ailments, but its scope may be limited compared to in-person physiotherapy in some cases. In certain cases, hands-on techniques and manual therapies provided during in-person sessions may not be possible through remote consultations. 

Additionally, certain complex or acute conditions may require in-person assessment and intervention for the best outcomes. The appropriateness of telephysiotherapy for a specific condition depends on various factors, including the severity of the ailment, the patient’s ability to participate in remote sessions


What conditions or injuries does Telephysio specializes in treating?

Telephysio specializes in 4 major services – Back pain, Knee pain, Neck pain, Shoulder pain. 


How do I know if I need physiotherapy?

If you’re experiencing pain, limited mobility, or recovering from an injury, you may benefit from physiotherapy. Consult us to determine if physiotherapy is appropriate for your condition.


Is physiotherapy covered by my insurance?

The coverage for physiotherapy varies depending on your insurance plan. It’s essential to review your policy or contact your insurance provider to understand the extent of coverage for physiotherapy services.


How do I book an appointment with a physiotherapist?

We provide both online and offline consultation. 

Our Telephysio Wellness Center is at No.109C, 1st floor, Near Dhanalakshmi Medicals, Ettines Rd, Ooty. Visit us if you are nearby and it is convenient. Else you can reach us virtually for an online consultation. Book an appointment here. 


What should I expect during my first physiotherapy session?

In your first session, the physiotherapist will assess your condition, discuss your medical history, and develop a treatment plan tailored to your needs. Expect a comprehensive evaluation to determine the best approach for your recovery.


Can I choose to have in-person or telephysiotherapy sessions?

Of course, you can. We have a clinic at No.109C, 1st floor, Near Dhanalakshmi Medicals, Ettines Rd, Ooty. If you are nearby and it is convenient for you, we would love to meet you personally. Do drop in. 


How long does a typical physiotherapy session last?

A typical physiotherapy session usually lasts around 30 to 60 minutes. The duration may vary based on the complexity of your condition and the treatment plan.


Will I receive personalized exercises and treatment plans?

Yes, physiotherapists often provide personalized exercises and treatment plans to address your specific needs, improve your condition, and aid in your recovery.


Are your physiotherapists licensed and experienced?

Yes, Dr Sandhya Ravi is a licenced physiotherapist. She completed her Bachelor of Physiotherapy at Dr. MGR Medical University. This rigorous program provided her with a strong foundation in the principles and practices of physiotherapy, ensuring she is well-equipped to deliver high-quality care to her patients. She earned a diploma from Ramakrishna Mission Vivekananda University, specializing in General & Adapted Physical Education and Yoga. This program equipped her with a deep understanding of physical education and the ability to adapt it to individuals’ unique needs. 


Can physiotherapy help with sports injuries and performance enhancement?

Yes, physiotherapy is commonly used to treat sports injuries, aid in rehabilitation, and enhance athletic performance by focusing on strengthening, flexibility, and injury prevention.


Do you provide home-based physiotherapy services?

We offer offer home-based services, allowing you to receive treatment in the comfort of your own home. Book an appointment here. 


What is the difference between physiotherapy and chiropractic care?

Physiotherapy focuses on a broader range of treatments, including exercises, manual therapy, and education, while chiropractic care mainly centers on spinal adjustments. Your choice may depend on your specific needs and preferences.


How many sessions will I need to see improvements in my condition?

The number of sessions needed varies based on the severity of your condition and your response to treatment. Your physiotherapist will discuss the expected treatment duration during your assessment.


Can physiotherapy help with chronic pain management?

Yes, physiotherapy can be beneficial for managing chronic pain by addressing its underlying causes, improving mobility, and providing pain relief strategies.


Are there any specific exercises or activities I should avoid during treatment?

Your physiotherapist will advise you on activities to avoid or modify based on your condition to prevent further injury and optimize your recovery.


Do you offer post-surgery rehabilitation programs?

Many physiotherapy clinics offer post-surgery rehabilitation programs, designed to help you recover and regain function after surgical procedures.


How do I know if a physiotherapist is the right fit for me?

Choose a physiotherapist with the right expertise, good communication skills, and a patient-centered approach. It’s essential to feel comfortable and confident in their ability to help you.


Can physiotherapy help with balance and mobility issues in older adults?

Yes, physiotherapy can be effective in improving balance, mobility, and overall function in older adults, helping them maintain independence and reduce the risk of falls.


What precautions are in place to ensure patient safety during in-person sessions?

Reputable clinics follow strict hygiene and safety protocols, including proper sanitation, social distancing, and the use of personal protective equipment (PPE) to ensure patient safety.


Can physiotherapy entirely solve my problems?

While physiotherapy can be highly effective in treating various conditions, complete resolution depends on factors such as the severity of the issue, compliance with treatment, and individual responses to therapy.


What if it turns out that my condition is not suitable for online physiotherapy?

If your condition requires hands-on assessment or manual therapy, we may recommend in-person sessions for the best results.


I have been recommended machine treatment; can you help?

Depending on the type of machine treatment and your specific condition, we can assess its suitability and incorporate it into your overall treatment plan if appropriate.


Is treatment at the clinic better than home care?

The choice between clinic-based or home-based care depends on your condition, preferences, and the recommendations of your physiotherapist. Both options can be effective.


Do I need to book in advance or is walk-ins allowed?

It’s generally better to book appointments in advance to ensure you get the time slot that works best for you. Walk-ins may be accommodated if the schedule allows, but it’s best to check with the clinic. For online consultation, you will have to book in advance.


When to take home physiotherapy service?

Home physiotherapy can be suitable if you have mobility issues, find it challenging to travel to a clinic, or if your physiotherapist recommends it based on your condition.


Can I do exercises on my own?

Your physiotherapist will likely provide you with exercises to do at home as part of your treatment plan. It’s essential to follow their instructions and only perform exercises that are safe and appropriate.


What should I wear during my physiotherapy sessions?

Wear comfortable and loose-fitting clothing that allows the physiotherapist to assess and treat the affected area effectively. Changing rooms are often provided if needed.


Does physiotherapy hurt?

Some physiotherapy techniques or exercises might cause mild discomfort, but the goal is to alleviate pain and improve your condition in the long run. Communicate with your physiotherapist about any discomfort during the session.


Does physiotherapy really work?

Physiotherapy has been proven effective for a wide range of conditions and injuries. However, individual results may vary, and it’s essential to follow the recommended treatment plan and guidance from your physiotherapist.


How many times will I need to see my physio?

The number of sessions needed depends on the nature and severity of your condition, as well as your response to treatment. Your physiotherapist will discuss this with you during the assessment.